FUTURE OF DIGITAL DINING APPS IN INDIA
Have you thought that,
your mobile could assist you in ordering
from your favorite restaurants? Or you can use your mobile
phone while making an order in an eatery?
Well, the answers to
these questions might be a big No for some
of you, but Digital
dining has proven it wrong. We are into a time where the entire world is trying
to overcome a global pandemic. In between these challenging times, the digital
approach towards many things has greatly relieved most people.
Many of you might
still be wondering what
this Digital Dining is? In simpler words, it is a
technological boon to the
restaurant industries.
How this Global Pandemic opens on to a new transformation of the Restaurant Industry.
According to various
published researches, it has been observed that the post-pandemic situation is
different from what one has imagined. Many people have opted for dine-out,
takeaways, home deliveries, or a
contactless menu with a QR code. Those who want to have dine-in
are looking for the places that provide utmost importance to hygiene and
safety.
Therefore, to meet the
customer's requirements, the restaurant
owners have come up
with a digital measure to improvise the country's drowning economy and their
business. Many of the eatery places have started opting for digital dining
options for their customers. Earlier, selecting a dining menu on a digital
platform might not interests many, but now it has become the need of the hour.
Digital Dining apps, acting as a bridge in becoming a new normal
In India, we have many food delivery apps, most commonly used:
Zomato, Swiggy, Foodpanda, newly established Bitely, etc. And according
to Google and Boston consulting group's report, by 2022, the Indian
food delivery apps will hit a business of approximately $8 billion. It can
be concluded that these online food delivery apps are about to see an expansion
of about 31% based upon their revenues and approximately 11% in terms of their
users by the year 2024. The prominent reason for the same is that, these apps
allow the customers to select from a wide range of cuisines available from
multiple restaurants on a single platform. One such platform is offered by
Bitely, which is a brand new platform that allows you to have a convenient dining
experience through a
QR Code Menu. It acts as a medium that supports its
partners and users' business during these challenging times.
One cannot deny that these dining apps are immensely beneficial for
the "foodies" as it helps them experiment with the wide range of
varieties and make them aware about the nearby available eateries. Fortunately,
various restaurant owners have understood the psychology of
"foodies," starting from the food ordering system to getting the food
delivered, resulting in the increased sales. Hence, the digital dining apps in India assist
the cafes in upgrading the menus and improve the customer's dining experience.
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